1. What size scissors do you have available?
Our scissor range includes various lengths to suit every stylist’s technique and preference.
- Wings scissors are available from 5” to 6”, ideal for precision, versatility,
and all-round use. - Green Mouse scissors range from 5” to 7”, offering extra reach for slide
cutting, long hair, and advanced styling techniques.
Choosing the right size depends on your comfort and cutting style. For a full guide, see our article: How do I choose the right scissor for me?
2. What screw options are available, and what’s the difference?
Our scissors come with two professional tension systems
designed to suit different stylist preferences.
- Classic Screw (hand-adjustable): Allows quick, tool-free tension changes during cutting, ideal for stylists who like to fine-tune on the go.
- Flat Screw (key-adjusted): Offers stable, precise tension using a key, preferred by stylists who value consistent performance.
Both options provide smooth movement, long-term durability, and easy maintenance.
3. Are the scissors suitable for left- or right-handed stylists?
Yes. All Wings and Green Mouse scissors are available in left-and right-handed versions. Each pair is crafted in Japan with carefully balanced ergonomics to ensure comfort, control, and precision in either hand. Simply select your preferred hand orientation when placing your order.
4. How should I maintain my scissors?
With the right care, your scissors can last for years and maintain their edge.
- Wipe the blades after each use to remove hair and product residue.
- Apply a few drops of clipper oil as needed to reduce friction and prevent corrosion.
- Store in a protective case or use our Scissor Blade Protector to keep the edges safe.
- Avoid dropping them or cutting anything other than hair.
Regular care extends both the lifespan and cutting performance of your scissors.
5. Do you offer sharpening or servicing?
Yes. We provide professional sharpening and maintenance for all Wings and Green Mouse scissors for a fee. Simply send your scissors to us, we’ll forward them to Japan for servicing by the original manufacturers. Each pair is sharpened to Japanese standards to restore balance, smoothness, and edge precision.
Contact us for shipping instructions, pricing, and turnaround times.
6. Why invest in Japanese scissors and what’s the difference in quality?
Japanese scissors are crafted with precision and care that cheaper, mass-produced models simply can’t match. Each pair is hand-forged from high-grade steel, shaped by artisans, and balanced for effortless motion. The result: smoother, cleaner cuts, reduced hand strain, and longer-lasting
sharpness.
While inexpensive scissors may dull quickly and need frequent replacement, a genuine Japanese scissor performs for years with proper care, saving time, strain, and long-term costs. You’re not paying for a name; you’re investing in quality, comfort, and consistency trusted by stylists worldwide.
7. How long does it take to receive my scissors?
Because each pair is handmade to order in Japan, production times can vary depending on the model and finish. On average, scissors take 2–4 weeks to be completed, though certain coatings or custom specifications may require additional time.
Once ready, your order ships directly from Japan or our Dubai base with tracked express delivery across the UAE, Saudi Arabia, Oman, Kuwait, Qatar, Lebanon, and Turkey.
We will confirm the estimated timescale for each order, and you are always welcome to contact us before placing an order for the latest production and shipping details.
8. Will I have to pay import duties or taxes?
Import duties and taxes may apply depending on your country’s customs regulations. These charges are set by local authorities and are not included in the product price or shipping cost at checkout.
We recommend checking the applicable import rates in your country before placing your order, as these fees are the responsibility of the buyer.
Unfortunately, we are unable to refund, cancel, or adjust an order once it has been dispatched due to customs or import charges.
9. Will I need to provide any documents for customs clearance?
In some countries, such as Kuwait and Oman, customs authorities may require additional identification or import details before releasing a shipment. This can include a civil ID number, passport copy, or business import document.
Please ensure any requested information is provided promptly to avoid delays. Our team will contact you if additional details are needed and can assist you with the process.
10. Do you offer a warranty?
Yes. All Wings and Green Mouse scissors include a manufacturer’s warranty covering craftsmanship and material defects. Normal wear or accidental damage is not covered, but our team can assist with repairs or sharpening at cost.
11. Are all your scissors authentic?
Yes. Garnour.shop is the official distributor of Wings and Green Mouse scissors in the Middle East. Every pair is authentic, handcrafted in Japan, and inspected for quality before shipping. We work directly with manufacturers to ensure all products meet professional salon standards.
12. Do you offer professional or salon discounts?
Yes. We offer exclusive pricing for salons, academies, and professional stylists ordering in quantity. Contact us directly with your salon or academy details to learn more about trade pricing and ongoing partnerships.
