Privacy Policy

This Privacy Policy describes how Garnour.shop ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from garnour.shop (the "Site") or otherwise communicate with us (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised. We encourage you to review this page periodically to stay informed about our practices.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, including directly from you, automatically through your use of the Site, and from third parties. The information we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing address, shipping address, payment confirmation.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, added to cart or wishlist.
  • Customer Support Information: Details provided when communicating with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Site through cookies, pixels, and similar technologies. This includes:

  • Usage Data: Device information, browser type, IP address, network connection, browsing behavior.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers such as:

  • Shopify: Supports our Site and Services.
  • Payment Processors: Collects payment information to process transactions.
  • Analytics Services: Helps us understand how our Site is used.

How We Use Your Personal Information

  • Order Processing: To process and fulfill your orders.
  • Customer Support: To provide support and respond to inquiries.
  • Marketing: To send promotional offers, newsletters, and updates (with your consent).
  • Service Improvement: To analyze usage data and improve our Site.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities.
  • Legal Compliance: To comply with legal obligations and enforce our policies.

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our Site. For more information about the cookies we use, please see Shopify's Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business Partners: For advertising and marketing purposes.
  • Legal Obligations: To comply with legal obligations, respond to legal requests, and protect our rights.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your personal data to another party.
  • Objection: Object to the processing of your personal data.
  • Opt-out: Opt out of the sale or sharing of your personal data.

To exercise these rights, please contact us at contact@garnour.com. We will verify your identity before processing your request and respond in a timely manner.

Complaints

If you have any complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country of residence, including in the United States. If we transfer your personal information out of Europe, we will use recognized transfer mechanisms to ensure adequate protection.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@garnour.com

Thank you for visiting Garnour.shop. We appreciate your trust and are committed to protecting your privacy.